In other words, they may not have realized the lack of response has led to a roadblock on your end. The next sentence is designed to let the client know (politely) the importance of this particular message.
#Follow up with full#
At the same time, you don’t want to get too detailed here, as the client can simply go back to the previous email to read over your full request. Plus, reminding them briefly of your query lets them know exactly what you’re looking for. Here too, it’s important to acknowledge how busy the client is, and to avoid any air of impatience or frustration. The first paragraph is structured in a similar way to our last example, which is deliberate. Let me know if I can provide any further clarification on what we need! Once we have your answer, we'll be able to proceed straightaway to the next stage of the project. I wanted to follow up, and see if you've had a chance to review my previous email. This follow up email template can be sent anywhere from a few days to a week after the prior communication, depending on the project’s urgency: Hi , As with the previous scenario, it’s highly likely that the client did see your email, but forgot about it or has it marked to deal with later. After all, both of you want the project to carry on smoothly and avoid wasting time. Yet you’re met with radio silence.įollowing up promptly in this situation is in the best interests of both you and your client. You’re in the middle of some kind of project, and you can’t proceed further until the client answers a key question or provides a particular resource. This may be the most common situation you find yourself in when dealing with unresponsive clients. Reminder that you’re waiting on a response While you want to remain polite and thoughtful, you also want to encourage the client to take action as soon as possible (your bank account is depending on it!).Ģ. In addition, you should avoid terminology such as “there’s no rush” in this sort of message. Of course, you’ll want to close the polite follow up email with your favorite sign-off phrase and your name.
#Follow up with free#
Plus, by soliciting questions, you’re telling them they don’t need to immediately approve or reject your proposal, but are free to voice any queries or concerns they may have about it first. This enthusiasm can be the push they need. It’s a good idea to let the client know you’re excited about the project (even if you’re also feeling frustrated). The second paragraph is the crucial element here. Then, it briefly reminds them of the proposal’s focus, so they don’t have to go back to the previous email in order to orient themselves. This message opens with a polite acknowledgment of how busy the client is, and that you understand they may not have been able to give your proposal a thorough look yet. We're eager to hear your thoughts, and to get started on this project! Please let me know if you have any questions regarding the specifics of the proposal (as outlined in my previous email). I was wondering if you've had a chance yet to look over our most recent proposal. Usually, a gentle nudge is all it will take: Hi , You need to stay at the forefront of their minds, and remind them to take time out of their schedule to give your proposal the attention it deserves. Sometimes, a useful lead gets thrown out by mistake – it happens.Įven so, you’ll certainly want to follow up with this client.
#Follow up with how to#
If you’re not sure how to do this, don’t worry! Seeing a few examples and understanding how (and why) they work is usually all you’ll need to start using this tactic effectively in your business.
When written with a little thought and foresight, the right follow up email can produce quick results. And this is where some handy email scripts and templates come into play. When this happens, you’ll need to be vigilant in sending a follow up email. This is especially true when those clients become mysteriously unresponsive.
If you’re a freelancer, contractor, or small business owner, working with clients can be one of the most challenging parts of your job.
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